Hong Kong, Macao & Taiwan
Hong Kong parcel receiving and forwarding service
Hong Kong, China · Notification within approximately 1–2 business days after the parcel arrives; forwarding time is subject to the logistics company's actual progress.
- Estimated timeline
- 1-2 business dayscounted from receipt of complete documents
- Key deliverable
- Parcel or mail arrival notification
- Packages
- Standard service
What you provide
- Name of the receiving company/individual and the approved address for use
- Parcel or letter tracking number, sender and estimated time of arrival
- Contact person, phone, email and collection/forwarding instructions
- Collector's identity document and authorization letter (if collected by someone other than the addressee)
- Confirmation of prohibited items, oversized items and storage period.
What you receive
- Parcel or mail arrival notification
- Receipt, photo or scan record (depending on package)
- Collection/forwarding handover record
- Forwarding tracking number (when forwarding service is purchased)
- Storage period and overdue fee explanation.
Service details
This service covers Hong Kong parcel collection and forwarding. Actual applicable conditions, processing criteria and competent authority requirements will be confirmed by an advisor based on the application before acceptance.
Est. processing time
Notification is usually given within about 1–2 business days after the parcel arrives; forwarding timeframes are subject to the logistics company's actual progress.
Prices follow the service listing. Where government approval or official review is involved, the outcome rests with the authorities and cannot be guaranteed.