Digital Services · AI customer service and knowledge base

Enterprise AI knowledge base Q&A system

Suitable for unified queries of internal policies, product materials and business knowledge

Estimated timeline
20–35 working dayscounted from receipt of complete documents
Key deliverable
Enterprise knowledge base
Packages
Enterprise AI knowledge base Q&A system

What you provide

  • Policies
  • Products
  • Training
  • Process and business documents
  • Organizational departments
  • Users and permissions
  • Sensitive information scope
  • Knowledge update owner.

What you receive

  • Enterprise knowledge base
  • Internal Q&A assistant
  • Document directory
  • User permissions
  • Feedback process
  • Administrator manual
  • Go-live acceptance report.

Service details

Knowledge system design; document cleaning; knowledge base construction; internal Q&A assistant; department or role permissions; cited sources; feedback and correction; basic usage statistics; training.

Estimated processing time: about 20–35 working days after all materials are complete

Prices follow the service listing. Where government approval or official review is involved, the outcome rests with the authorities and cannot be guaranteed.

Enterprise AI knowledge base Q&A system · Zhongwai Enterprise Service Center