Qualifications & Programs · Certification and credit services
ISO/IEC 20000 IT Service Management System certification
Eligibility pre-review, document preparation and application progress tracking
- Estimated timeline
- 20-30 working dayscounted from receipt of complete documents
- Key deliverable
- Certification certificate or certification result
- Packages
- Standard processing
What you provide
- Business license / certification scope / IT services and customer list / service catalog / service level agreements / service management policies / ticket system records / incident / problem / change / release and configuration management records / IT asset inventory / availability and capacity monitoring /
- Supplier management / service continuity drills / customer satisfaction / service reports / internal audit and management review materials
What you receive
- Certification certificate or certification result
- Project delivery checklist
Service Content
Provide preliminary assessment of application conditions, documentation checklist preparation, document pre-review, application assistance and progress follow-up for [ISO/IEC 20000 IT Service Management System Certification].
Prices follow the service listing. Where government approval or official review is involved, the outcome rests with the authorities and cannot be guaranteed.